Terms

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may not copy or download any images or content from this website without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

Links to and from other websites

1.8 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.9 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.10 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.11 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date. Please note that colours and designs may look different on different monitors and equipment used and we are not responsible for any differences between the online image and actual product received since most product images are supplied by the manufacturer.

1.12 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.13 We do not accept liability for any loss or damage that you suffer as a result of using this website.

Shipping

1.14 Your order will be processed and delivered as quickly as possible in accordance with our shipping policy. Any delay will be notified to you as soon as possible. We are not responsible for any inaccuracies of stock figures or products out of stock at the time of your order although in such instances you will be notified of the situation.

1.15 In the instance of pre orders, we cannot accept responsibility for any delay or non arrival of the stock from suppliers for any reason. Should we be unable to fulfil a pre order for any reason we will process a refund for the items unavailable.

1.16 Please allow for up to 14 working days for delivery following the despatch of your order. Please see the Delivery and Returns information for more details.

Cancellations, returns and refunds

1.17 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

1.18 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

1.19 To meet the cancellation deadline, please notify us via email about cancelling the order before the cancellation period has expired.

1.20 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.

1.21 We reserve the right to make a charge to you of recovering the goods if you do not return the goods or return them at our expense.

1.22 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.

1.23 In addition you will lose your right to cancel if you:
(a) unseal goods so that they are not suitable for return.
(b) combine goods with other goods after delivery so that they become inseparable.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.